Lorna Harrington

A driving force of BCH, our Commercial Director, Mark Briggs celebrated his 2-year work anniversary last month.

Mark arrived at BCH in 2019. As a Director of a quantity surveying and construction company, T&B, he brought with him immeasurable practical expertise to strengthen our business processes in reporting Commercial Building Reinstatement Cost Assessments.

BCH is the UK’s market leader for RCAs and Mark is leading the evolution of company strategy and innovation, whilst keeping the customer experience at the centre of these improvements.

Mark holds a BSc(Hons) in Quantity Surveying and Commercial Management, Cert CII, is an Associate of the RICS and is a Member of the Chartered Institute of Builders.

Joining the company not long before the pandemic started, Mark was instrumental in navigating some of the most challenging times in business, as the world got to grips with new ways of operating.

“I arrived in the role of Commercial Director only ten months before COVID hit, which has meant the last two years have been a significant challenge.

COVID has been life changing for many both professionally and personally. An optimist by nature, I hope along with many, that we will soon turn a corner and we can look back and reflect on how we used the lockdowns effectively to make some positive changes.

Through hard work, and some luck, I believe as a business we have successfully navigated the COVID pandemic and indeed have made considerable progress for our team and customers.

During this unprecedented time, we have bolstered our existing professional relationships, have crystallised many new relationships and have made significant progression on a digital transformation of BCH. The result of which, to date, has been the introduction of a brand-new IT system and the launch of Benchmark, our desk-based e-Valuation service.

It is always a privilege to work with a strong team around you and I am delighted that during my first two years, we have had the opportunity to promote various members within our team, and also invest in our future processes and services by taking on an in-house Project Manager and IT Principal. We also find ourselves in a position to recruit more surveyors and it is wonderful to see what talent there is out there.

At BCH there is never a dull moment and I look forward to celebrating our 15th Anniversary this December with the hope of a return to business as normal soon.”

We congratulate Mark on an interesting, challenging and rewarding 2 years at BCH and look forward to the continued evolution and progression of the business for our team and customers.